Relationship Officer

20,000 - 25,000 /month

Pratyarth Services (opc) Private Limited

Sector 49, Gurgaon

6 - 48 months Experience in Customer Support / TeleCaller

New

5 Openings

Full Time

Job Highlights

Graduate and above

Females Only

6 days working | Rotational Shift

Job Description

We are looking for a Patient relationship officer to join our team at Pratyarth Services (opc) Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹20000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Relationship Officer job

What is the eligibility criteria to apply for this Relationship Officer job?
Ans: The candidate should be Graduate and above and above with 6 months - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Gurgaon.
How many working days are there for this Relationship Officer job?
Ans: This Relationship Officer job will have 6 working days.
Are there any charges applicable while applying or joining this Relationship Officer job?
Ans: No, there is no fee applicable for applying this Relationship Officer job and during the employment with the company, i.e., PRATYARTH SERVICES (OPC) PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Relationship Officer role?
Ans: There is an immediate opening of 5 Relationship Officer at PRATYARTH SERVICES (OPC) PRIVATE LIMITED
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Relationship Officer job?
Ans: This Relationship Officer job has Rotational Shift.