Relationship Manager

25,000 - 33,500 /month

Victa Earlyjobs Technologies Private Limited

Panampally Nagar, Kochi

1 - 5 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: Banking

Languages: Malayalam

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Relationship Manager to join our team at Victa Earlyjobs Technologies Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹25000 - ₹33500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Relationship Manager job

What is the eligibility criteria to apply for this Relationship Manager job?
Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹33500 per month that depends on your interview. It's a Full Time job in Kochi.
How many working days are there for this Relationship Manager job?
Ans: This Relationship Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Relationship Manager job?
Ans: No, there is no fee applicable for applying this Relationship Manager job and during the employment with the company, i.e., VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Relationship Manager role?
Ans: There is an immediate opening of 5 Relationship Manager at VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Relationship Manager job?
Ans: This Relationship Manager job has Day Shift.