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Customer Support Relationship Manager

salary 10,000 - 15,000 /month
company-logo
job companyShakuntala Krishana Institute Of Technology
job location N Block, Kakadeo, Kanpur
job experience0 - 6+ years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Job Highlights

sales
Industry Type: Education
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Meal
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Job Description

We are looking for a Relationship Manager to join our team at Shakuntala Krishana Institute Of Technology. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹10,000 - ₹15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Relationship Manager job

  1. Can freshers or experienced candidates apply for this Customer Support Relationship Manager role?
    Ans : Candidates who have a Graduate and above qualification with 0-7 years of experience can apply for this Customer Support Relationship Manager role.
  2. What salary is offered for this Customer Support Relationship Manager job?
    Ans : The salary for this Customer Support Relationship Manager job ranges between ₹10,000-₹15,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Relationship Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in N Block, Kakadeo, Kanpur.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Graduate and above qualification with 0-7 years of experience can apply for this Customer Support Relationship Manager job. Only female candidates can apply.
  7. Where is this job located?
    Ans : This Customer Support Relationship Manager job is located in N Block, Kakadeo, Kanpur.
  8. Why should you apply for this Customer Support Relationship Manager job?
    Ans : This Customer Support Relationship Manager job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Meal

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 15000

Contact Person

HR Team

Interview Address

skit city office kakadev, N Block, Kakadeo, Kanpur
Posted 2 days ago

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Job Hai > Jobs in Kanpur > Customer Support / TeleCaller Jobs in Kanpur > Relationship Manager