Customer Support Relationship Manager

9,000 - 10,000 /month

Kothari Insurance & Rto Hub

Ring Road, Surat

0 - 6 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Motor Insurance

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Sales Executive to join our team at Vardaan Hr Solutions. The role offers ₹20000 - ₹23000 and involves managing customer calls, delivering outstanding customer service related to electrical. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Diploma and 2 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Relationship Manager job

Can freshers or experienced candidates apply for this Customer Support Relationship Manager role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Relationship Manager role.
How much can you earn in this position?
Ans : You can earn between ₹9,000-₹10,000 per month in this Customer Support Relationship Manager position.
What shift and timings does this job follow?
Ans : This Customer Support Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ring Road, Surat.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Relationship Manager job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Relationship Manager, you will work on skills like Domestic Calling.
Where is this job located?
Ans : This Customer Support Relationship Manager job is located in Ring Road, Surat.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 0-1 years of experience is ideal for this Customer Support Relationship Manager job.
Why should you apply for this Customer Support Relationship Manager job?
Ans : This Customer Support Relationship Manager job offers a salary between ₹9,000-₹10,000 per month. This is a Full Time opportunity and has 5 openings available.