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Customer Support Relationship Manager

salary 10,000 - 30,000 /month*
company-logo
job companyJass Financial
job location Anand Bazaar, Indore
incentive₹10,000 incentives included
job experience0 - 3 years Experience in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time
contract Contract

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Stock Market / Mutual Funds
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Job Benefits: Medical Benefits
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PAN Card, Aadhar Card
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Job Description

We are looking for a Relationship Manager to join our team at AliceblueFinancial. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Stock Broker/ Mutual Funds/SIP. The role offers ₹13000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Relationship Manager job

  1. What skills and experience do you need for this Customer Support Relationship Manager job?
    Ans : To apply for this Customer Support Relationship Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Relationship Manager job ranges between ₹10,000-₹30,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Relationship Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Anand Bazaar, Indore.
  5. How many vacancies are there for this Customer Support Relationship Manager job?
    Ans : There are 10 vacancies for this Customer Support Relationship Manager role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Relationship Manager job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Relationship Manager job?
    Ans : As a Customer Support Relationship Manager, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Relationship Manager position is Anand Bazaar, Indore.
  9. Who is the right fit for this Customer Support Relationship Manager job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-3 years of experience is the right fit for this Customer Support Relationship Manager job.
  10. What makes this Customer Support Relationship Manager job a good opportunity?
    Ans : This Customer Support Relationship Manager job is a good opportunity as it offers a salary between ₹10,000-₹30,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

Yes

Salary

₹ 10000 - ₹ 30000

Regional Languages

Hindi

Contact Person

Lucky saluja AuthorizedPartner

Interview Address

302-B, Anmol Spaces, Anand Bazaar, Indore
Posted a day ago

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