We are looking for a Relationship Manager to join our team at Gadrlegal Darbar Private Limited. The role offers ₹13,000 - ₹22,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 6 months - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.
More about this Relationship Manager job
What qualifications and experience are required for this Relationship Manager position?
Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience and skills like Domestic Calling, Query Resolution.
What is the salary and job type for this role?
Ans : The salary for this Relationship Manager job ranges between ₹13,000-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Murthal, Sonipat.
How many vacancies are there for this Relationship Manager job?
Ans : There are 2 vacancies for this Relationship Manager role.
Is this job open for all genders?
Ans : Yes, this Relationship Manager job is open for both male and female candidates.
What are the key responsibilities of this Relationship Manager job?
Ans : As a Relationship Manager, key responsibilities include skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Relationship Manager position is Murthal, Sonipat.
Who is the right fit for this Relationship Manager job?
Ans : A candidate having skills like Domestic Calling, Query Resolution with 1-5 years of experience is the right fit for this Relationship Manager job.
What makes this Relationship Manager job a good opportunity?
Ans : This Relationship Manager job is a good opportunity as it offers a salary between ₹13,000-₹22,000 per month. This is a Full Time job and has 2 openings.