Relationship Manager

Job Title: Relationship Manager (RM)

Location:Ahmedabad

Company: Egniol Services Private Limited

Position Type: Full-time

About Egniol Services Private Limited:

Egniol Services Private Limited is a dynamic and innovative company committed to providing exceptional business solutions and consulting services. We pride ourselves on fostering a collaborative and growth-oriented environment for our employees.

Job Overview:

We are seeking a dedicated and proactive Relationship Manager (RM) to join our team. The RM will be responsible for building and maintaining strong relationships with our clients, ensuring they are consistently informed and satisfied with our services. This role requires excellent communication skills, a customer-centric approach, and the ability to handle multiple client accounts simultaneously.

Key Responsibilities:

• Client Communication: Serve as the primary point of contact for assigned clients, maintaining regular communication through phone calls, emails, and in-person meetings.

• Updates and Reporting: Provide clients with timely updates on project statuses, developments, and any changes that may impact their accounts.

• Relationship Building: Develop and maintain strong, long-lasting client relationships by understanding their needs and ensuring their satisfaction with our services.

• Issue Resolution: Address and resolve any client issues or concerns promptly, escalating matters to the appropriate team members when necessary.

• Feedback Collection: Gather client feedback and relay it to internal teams for continuous improvement of services.

• Documentation: Maintain accurate records of client interactions, updates, and feedback in the CRM system.

• Collaboration: Work closely with internal teams, including sales, operations, and technical departments, to ensure seamless service delivery and client satisfaction.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field.

Experience :

• 2-5 years of experience in client relationship management or a similar role.

Skills:

• Excellent communication and interpersonal skills.

• Strong problem-solving abilities and a customer-centric approach.

• Ability to manage multiple client accounts simultaneously.

• Proficiency in CRM software and Microsoft Office Suite.

• Strong organizational skills and attention to detail.

What We Offer:

• Competitive salary and performance-based incentives.

• Comprehensive benefits package.

• Opportunities for professional growth and development.

• A supportive and collaborative work environment.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Relationship Manager job

1. What is the eligibility criteria to apply for this Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Relationship Manager job?
   Ans: This Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Relationship Manager job and during the employment with the company, i.e., EGNIOL SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Relationship Manager role?
   Ans: There is an immediate opening of 10 Relationship Manager at EGNIOL SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Relationship Manager job?
   Ans: This Relationship Manager job has Day Shift.