Customer Support Relationship Manager

10,000 - 30,000 /month

Club Exotica Luxury Vacations Private Limited

CG Road, Ahmedabad

1 - 3 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Hospitality, Travel & Tourism

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Relationship Manager to join our team at Club Exotica Luxury Vacations Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹10,000 - ₹30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Relationship Manager job

Who is eligible to apply for this Customer Support Relationship Manager job at Club Exotica Luxury Vacations Private Limited?
Ans : Candidates should have All Education levels and skills like Computer Knowledge, Domestic Calling for this Customer Support Relationship Manager job offered by Club Exotica Luxury Vacations Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹30,000 per month in this Customer Support Relationship Manager position.
What shift and timings does this job follow?
Ans : This Customer Support Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in CG Road, Ahmedabad.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Relationship Manager job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Relationship Manager, you will work on skills like Computer Knowledge, Domestic Calling.
Where is this job located?
Ans : This Customer Support Relationship Manager job is located in CG Road, Ahmedabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-3 years of experience is ideal for this Customer Support Relationship Manager job.
Why should you apply for this Customer Support Relationship Manager job?
Ans : This Customer Support Relationship Manager job offers a salary between ₹10,000-₹30,000 per month. This is a Full Time opportunity and has 10 openings available.