Relationship Manager

12,000 - 52,000 /month*

Aura Securities

Khatiwala Tank, Indore

₹7,000 incentives included

0 - 6 years Experience in Customer Support / TeleCaller

20 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Industry Type: Stock Market / Mutual Funds

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

PAN Card, Aadhar Card

Job Description

We are looking for a Relationship Manager to join our team at Aura Securities. The role offers ₹12000 - ₹52000 and involves managing customer calls, delivering outstanding customer service related to Stock Market / Mutual Funds. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Relationship Manager job

What skills and experience do you need for this Relationship Manager job?
Ans : To apply for this Relationship Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 0-6 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Relationship Manager job ranges between ₹12,000-₹52,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Khatiwala Tank, Indore.
How many vacancies are there for this Relationship Manager job?
Ans : There are 20 vacancies for this Relationship Manager role.
Is this job open for all genders?
Ans : Yes, this Relationship Manager job is open for both male and female candidates.
What are the key responsibilities of this Relationship Manager job?
Ans : As a Relationship Manager, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Relationship Manager position is Khatiwala Tank, Indore.
Who is the right fit for this Relationship Manager job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling with 0-6 years of experience is the right fit for this Relationship Manager job.
What makes this Relationship Manager job a good opportunity?
Ans : This Relationship Manager job is a good opportunity as it offers a salary between ₹12,000-₹52,000 per month. This is a Full Time job and has 20 openings.