Relationship Executive

20,000 - 40,000 /month

Forexlia Limited

Sector 94 Noida, Noida

2 - 3 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Query Resolution

Non-voice/Chat Process

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Industry Type: Stock Market / Mutual Funds

Graduate and above

Females Only

5 days working | Day Shift

Job Benefits: Insurance, Medical Benefits

PAN Card, Bank Account, Aadhar Card

Job Description

We are looking for a Relationship Executive – Stock Broking to join our team at Forexlia Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Stock Market / Mutual Funds. The role offers ₹20000 - ₹40000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Relationship Executive job

What skills and experience do you need for this Relationship Executive job?
Ans : To apply for this Relationship Executive job, candidates should have skills like Query Resolution, Non-voice/Chat Process, Computer Knowledge, Domestic Calling, International Calling along with 2-3 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹40,000 per month in this Relationship Executive position.
What shift and timings does this job follow?
Ans : This Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 94 Noida, Noida.
How many vacancies are there for this Relationship Executive job?
Ans : There are 10 vacancies for this Relationship Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 2-3 years of experience are eligible to apply for this Relationship Executive role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Relationship Executive, you will work on skills like Query Resolution, Non-voice/Chat Process, Computer Knowledge, Domestic Calling, International Calling.
What is the job location for this position?
Ans : The job location for this Relationship Executive position is Sector 94 Noida, Noida.
Who is the right fit for this Relationship Executive job?
Ans : A candidate having skills like Query Resolution, Non-voice/Chat Process, Computer Knowledge, Domestic Calling, International Calling with 2-3 years of experience is the right fit for this Relationship Executive job.
What makes this Relationship Executive job a good opportunity?
Ans : This Relationship Executive job is a good opportunity as it offers a salary between ₹20,000-₹40,000 per month. This is a Full Time job and has 10 openings.