Payment Recovery Executive
Job Type: Full-time
Working Hours: 9:00 AM – 6:00 PM
Job Description
We are looking for a Payment Recovery Executive to handle outstanding payments from customers and ensure timely collection of dues.
Key Responsibilities
- Follow up with customers for pending and overdue payments.
- Maintain records of outstanding invoices and payment commitments.
- Contact customers through calls and messages regarding due payments.
- Coordinate with the sales/accounts team regarding payment status.
- Track promised payment dates and ensure timely follow-up.
- Resolve basic payment-related queries and discrepancies.
- Prepare regular reports on outstanding payments and recovery status.
- Maintain professional but firm communication with customers.
Requirements
- Good communication and follow-up skills.
- Basic knowledge of Excel and accounting/invoicing.
- Ability to handle difficult conversations and negotiate payment timelines.
- Comfortable making frequent phone calls and following up with customers.
- Previous experience in payment recovery, collections, accounts, or field collections will be preferred.