Customer Support Real Estate Telesales Executive

Job Description

Real Estate Telecaller / Inside Sales Executive

Location: Dehradun, Uttarakhand
Job Type: Full-Time | Work From Office
Working Hours: 9:00 AM – 5:00 PM
Industry: Real Estate
Experience: 0–3 Years
Salary: ₹12,000 – ₹20,000 per month + Incentives
Joining: Immediate / As soon as possible

About the Role

We are looking for a Real Estate Telecaller / Inside Sales Executive to join our office team in Dehradun. The candidate will be responsible for contacting potential customers, understanding their property requirements, explaining our ongoing real estate projects, generating interest, and scheduling site visits.

The candidate should have good communication skills, basic computer knowledge, and an interest in using modern AI and digital tools to improve daily work and productivity.

Key Responsibilities

• Make outbound calls to prospective customers and leads.

• Follow up with leads received through Facebook, Instagram, WhatsApp, website and other marketing channels.

• Understand customer requirements such as budget, location, plot size and investment purpose.

• Explain details of our ongoing real estate projects, including location, pricing, plot sizes, amenities and payment options.

• Maintain regular follow-ups with interested customers.

• Schedule and coordinate site visits with potential buyers.

• Update customer information, call status and follow-up details in the CRM system.

• Maintain accurate records of leads, conversations and customer requirements.

• Coordinate with the sales team for hot and qualified leads.

• Assist in converting leads into site visits and sales opportunities.

• Handle basic WhatsApp communication with customers when required.

• Learn and use relevant AI tools for preparing messages, follow-ups, customer communication and daily productivity.

• Stay updated about all current projects, offers, pricing and inventory.

Required Skills

• Good Hindi communication skills; basic English communication is preferred.

• Confident and professional telephone communication.

• Basic knowledge of computers, internet, email and MS Office/Google Workspace.

• Comfortable working with CRM software and lead management systems.

• Basic understanding of WhatsApp Business, Facebook and Instagram.

• Willingness to learn and use AI tools such as ChatGPT and other productivity tools.

• Good follow-up and convincing skills.

• Positive attitude and willingness to achieve sales targets.

• Ability to work independently as well as with a team.

Preferred Candidate

• Experience in real estate, telecalling, inside sales, insurance, banking or customer support will be an advantage.

• Freshers with good communication skills and a willingness to learn are also welcome.

• Candidates who are comfortable using computers and learning new digital/AI tools will be preferred.

• Candidates from Dehradun or nearby areas are preferred.

Key Performance Indicators (KPIs)

• Number of quality calls made.

• Lead response and follow-up rate.

• Qualified leads generated.

• Site visits scheduled.

• Customer engagement and follow-up quality.

• Contribution towards sales conversions.

What We Offer

• Fixed salary + attractive performance-based incentives.

• Professional office environment.

• Opportunity to work across multiple real estate projects.

• Training on projects, CRM, sales processes and AI tools.

• Opportunity for career growth in Real Estate Sales & Business Development.

How to Apply

Interested candidates can share their updated CV/resume along with their contact details.

Job Location: Dehradun, Uttarakhand
Shift: 9:00 AM – 5:00 PM
Employment Type: Full-Time | Work From Office

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.