Real Estate Sales

we are urgently hiring for crm manager

experience must 6 to 10 years

You said:

Crm manager roles and responsibilities

ChatGPT said:

A CRM (Customer Relationship Management) Manager is responsible for overseeing how a company manages relationships and interactions with customers and prospects, using CRM tools and strategies to drive sales, retention, and customer satisfaction.

Below is a clear, structured breakdown of CRM Manager roles and responsibilities:

Core Responsibilities of a CRM Manager

1. CRM Strategy & Planning

Develop and execute CRM strategies aligned with business goals

Define customer lifecycle stages (lead, prospect, customer, loyal customer)

Segment customers based on behavior, demographics, and value

Identify opportunities to improve customer engagement and retention

2. CRM System Management

Own and manage the CRM platform (e.g., Salesforce, HubSpot, Zoho, Microsoft Dynamics)

Ensure accurate data entry, maintenance, and data hygiene

Customize workflows, fields, dashboards, and reports

Coordinate CRM upgrades, integrations, and new feature rollouts

• It is a Full Time Customer Support / TeleCaller job for candidates with 6+ years of experience.