Quality Assurance

We are looking for a Quality Assurance to join our team at Quality Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Quality Compliance Consultant. The role offers ₹12000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Managing Quality Manual and technical documentation

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Quality Assurance job

1. What is the eligibility criteria to apply for this Quality Assurance job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹18000 per month that depends on your interview. It's a Full Time job in Greater Noida.
3. How many working days are there for this Quality Assurance job?
   Ans: This Quality Assurance job will have 6 working days.
4. Are there any charges applicable while applying or joining this Quality Assurance job?
   Ans: No, there is no fee applicable for applying this Quality Assurance job and during the employment with the company, i.e., Quality Solutions.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Quality Assurance role?
   Ans: There is an immediate opening of 2 Quality Assurance at Quality Solutions
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Quality Assurance job?
   Ans: This Quality Assurance job has Day Shift.