Quality Assurance Executive

15,000 - 20,000 /month

Mandot Securities Private Limited

AB Road indore, Indore

0 - 6 months Experience in Customer Support / TeleCaller

99 Openings

Full Time

Job Highlights

Industry Type: Stock Market / Mutual Funds

Graduate and above

Males Only

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Quality Assurance Executive to join our team at Mandot Securities Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Stock Market / Mutual Funds. The role offers ₹15,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Quality Assurance Executive job

Can freshers or experienced candidates apply for this Quality Assurance Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Quality Assurance Executive role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Quality Assurance Executive position.
What shift and timings does this job follow?
Ans : This Quality Assurance Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in AB Road indore, Indore.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Quality Assurance Executive job. Only male candidates can apply.
Where is this job located?
Ans : This Quality Assurance Executive job is located in AB Road indore, Indore.
Why should you apply for this Quality Assurance Executive job?
Ans : This Quality Assurance Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 99 openings available.