A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
25,000 - 28,000 /month
Sgs
Telibandha, Raipur
2 - 4 years Experience in Customer Support / TeleCaller
Full Time
We are looking for a Quality Analyst related to US Health Staffing. The role offers an attractive in-hand salary of ₹25,000 - ₹28,000 and opportunities for growth.
Key Responsibilities:
Analyze calls professionally and efficiently.
Address the problems faced by the calling personnel.
Check records of customer interactions.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Graduate and 2 - 4 years of experience in International Calling. Excellent verbal and written communication skills. Prior experience as quality analyst would be preferred. Good interpersonal skills and communication with all levels of management. Able to multitask, prioritize, and manage time efficiently. The candidate should be comfortable with 5 days working during the Night shift.
Experience
2+ Years in International BPO
Qualification
Bachelor's Degree in Any Field
