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Quality Analyst

salary 25,000 - 38,000 /month
company-logo
job companyFive Splash Infotech Private Limited
job location Sector 62 Noida, Noida
job experience2 - 6+ years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Day Shift

Job Description

Job Summary: We are seeking a detail-oriented and experienced Quality Assurance (QA) , who can manage Training also and professional to join our team at FiveS Digital. The ideal candidate will be responsible for ensuring the quality and performance of our software products through rigorous validation processes.

Key Responsibilities:

• Quality Monitoring and knowledgeable of feedback methodology

• Identify root cause analysis of errors

• Collaborate with cross functional teams to understand requirements and provide feedback

• Continuously improve processes and methodologies

• Able to deliver training session and and can manage dual role of Training and Quality.

Qualifications:

• Bachelor's degree in any discipline

• Minimum of 2-3 year of experience in Training and Quality

• Relevant experience in ecommerce OR International program

• Strong know-how of QC tools, Understand basic of Training Delivery

Skills:

• Experience with QC tools

• Strong understanding QMS

• Knowledge of QC methodologies and Training Delivery skills

• Excellent analytical and problem-solving skills

• Strong communication and collaboration skills, excellent in both Hindi and English language

• Familiarity with performance tools

• 5 days working

• Salary upto 38,000

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Quality Analyst job

  1. What qualifications and experience are required for this Quality Analyst position?
    Ans : Candidates should have a Graduate and above qualification with 2-7 years of experience and skills like International Calling, Non-voice/Chat Process.
  2. What is the salary and job type for this role?
    Ans : The salary for this Quality Analyst job ranges between ₹25,000-₹38,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Quality Analyst job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 62 Noida, Noida.
  5. How many vacancies are there for this Quality Analyst job?
    Ans : There are 2 vacancies for this Quality Analyst role.
  6. Is this job open for all genders?
    Ans : Yes, this Quality Analyst job is open for both male and female candidates.
  7. What are the key responsibilities of this Quality Analyst job?
    Ans : As a Quality Analyst, key responsibilities include skills like International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Quality Analyst position is Sector 62 Noida, Noida.
  9. Who is the right fit for this Quality Analyst job?
    Ans : A candidate having skills like International Calling, Non-voice/Chat Process with 2-7 years of experience is the right fit for this Quality Analyst job.
  10. What makes this Quality Analyst job a good opportunity?
    Ans : This Quality Analyst job is a good opportunity as it offers a salary between ₹25,000-₹38,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

International Calling, Non-voice/Chat Process, Excellent communication skills, Quality Analyst

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 38000

English Proficiency

Yes

Contact Person

Jaisika
Posted a day ago
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