Quality Analyst

Job Title

Quality Analyst

Function

Call Centre

Working time

6 Days working (Monday to Saturday)

10 am to 7 pm office hours

Sunday Fixed off

Minimum Education

Graduate

Work Experience

2 Years - 8 Years

Minimum 2 yrs. of experience as Quality Analyst on papers BPO ONLY.

Gender

Female/ Male

Job Role

Can communicate in Hindi and English both.

Call Audit

(1) Live Call

(2) Recorded Calls

Team Strength

Call Duration

What is AHT?

How to share Feedback

Call Calibration

No of calls audit

What is your feedback mechanism?

Basic Excel Knowledge

DIP Check Knowledge

Salary

Up to 35K

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Quality Analyst job

1. What is the eligibility criteria to apply for this Quality Analyst job?
   Ans: The candidate should be Graduate and above and above with 2 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹40000 per month + Incentives that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Quality Analyst job?
   Ans: This Quality Analyst job will have 6 working days.
4. Are there any charges applicable while applying or joining this Quality Analyst job?
   Ans: No, there is no fee applicable for applying this Quality Analyst job and during the employment with the company, i.e., FEDERALSOFT SYSTEMS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Quality Analyst role?
   Ans: There is an immediate opening of 4 Quality Analyst at FEDERALSOFT SYSTEMS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Quality Analyst job?
   Ans: This Quality Analyst job has Day Shift.