Product Advisor

13,000 - 16,000 /month

Mendo Wellness Private Limited

Work from home

6 - 12 months Experience in Customer Support / TeleCaller

80 Openings

Work From Home

Full Time

Skills Required

Query Resolution

Non-voice/Chat Process

Domestic Calling

Job Highlights

Industry Type: Healthcare

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance

PAN Card, Aadhar Card, Bank Account, Internet Connection

Job Description

We are looking for a Product Advisor to join our team at Mendo Wellness Private Limited. The role offers involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Product Advisor job

What is the eligibility criteria to apply for this Product Advisor job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹13000 - ₹16000 per month that depends on your interview. It's a Full Time job in Lucknow.
How many working days are there for this Product Advisor job?
Ans: This Product Advisor job will have 6 working days.
Are there any charges applicable while applying or joining this Product Advisor job?
Ans: No, there is no fee applicable for applying this Product Advisor job and during the employment with the company, i.e., Mendo Wellness Private Limited.
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
How many openings are there for this Product Advisor role?
Ans: There is an immediate opening of 80 Product Advisor at Mendo Wellness Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Product Advisor job?
Ans: This Product Advisor job has Day Shift.