Product Advisor

13,000 - 16,000 /month

Mendo Wellness Private Limited

Work from home

6 - 12 months Experience in Customer Support / TeleCaller

80 Openings

Work From Home

Full Time

Skills Required

Query Resolution

Non-voice/Chat Process

Domestic Calling

Job Highlights

Industry Type: Healthcare

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance

PAN Card, Aadhar Card, Bank Account, Internet Connection

Job Description

We are looking for a Product Advisor to join our team at Mendo Wellness Private Limited. The role offers involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Product Advisor job

What skills and experience do you need for this Product Advisor job?
Ans : To apply for this Product Advisor job, candidates should have skills like Query Resolution, Non-voice/Chat Process, Domestic Calling along with 1-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Product Advisor job ranges between ₹13,000-₹16,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Product Advisor job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Product Advisor job?
Ans : There are 80 vacancies for this Product Advisor role.
Is this job open for all genders?
Ans : Yes, this Product Advisor job is open for both male and female candidates.
What are the key responsibilities of this Product Advisor job?
Ans : As a Product Advisor, key responsibilities include skills like Query Resolution, Non-voice/Chat Process, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Product Advisor position is Charbagh, Lucknow.
Who is the right fit for this Product Advisor job?
Ans : A candidate having skills like Query Resolution, Non-voice/Chat Process, Domestic Calling with 1-1 years of experience is the right fit for this Product Advisor job.
What makes this Product Advisor job a good opportunity?
Ans : This Product Advisor job is a good opportunity as it offers a salary between ₹13,000-₹16,000 per month. This is a Full Time job and has 80 openings.