Pre-Sales Executive

10,000 - 30,000 /month

Laxmi Industries

Udhana, Surat

6 - 12 months Experience in Customer Support / TeleCaller

Replies in 24hrs

2 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Bengali, Malayalam

All Education levels

Males Only

6 days working | Day Shift

Job Benefits: PF

PAN Card, Bank Account

Job Description

We are looking for a Pre-Sales Executive to join our team at LAXMI INDUSTRIES. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹10000 - ₹30000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Pre-Sales Executive job

What is the eligibility criteria to apply for this Pre-Sales Executive job?
Ans: The candidate should be All Education levels and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹30000 per month that depends on your interview. It's a Full Time job in Surat.
How many working days are there for this Pre-Sales Executive job?
Ans: This Pre-Sales Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Pre-Sales Executive job?
Ans: No, there is no fee applicable for applying this Pre-Sales Executive job and during the employment with the company, i.e., Laxmi Industries.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Pre-Sales Executive role?
Ans: There is an immediate opening of 2 Pre-Sales Executive at Laxmi Industries
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Pre-Sales Executive job?
Ans: This Pre-Sales Executive job has Day Shift.