Customer Support Pre-Sales Executive

10,000 - 40,000 /month*

B2day Real Estate Private Limited

AB Bypass Road, Indore

₹25,000 incentives included

1 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Incentives included

Full Time

Job Highlights

Industry Type: Real Estate

Languages: Hindi

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Pre-Sales Executive to join our team at B2day Real Estate Private Limited. The role offers ₹10,000 - ₹40,000 and involves managing customer calls, delivering outstanding customer service related to Real Estate. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Pre-Sales Executive job

What qualifications and experience are required for this Customer Support Pre-Sales Executive position?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Pre-Sales Executive job ranges between ₹10,000-₹40,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Pre-Sales Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in AB Bypass Road, Indore.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-2 years of experience can apply for this Customer Support Pre-Sales Executive job. Only female candidates can apply.
Where is this job located?
Ans : This Customer Support Pre-Sales Executive job is located in AB Bypass Road, Indore.
Why should you apply for this Customer Support Pre-Sales Executive job?
Ans : This Customer Support Pre-Sales Executive job offers a salary between ₹10,000-₹40,000 per month. This is a Full Time opportunity and has 1 openings available.