Passenger Service Agent

18,000 - 30,000 /month

Aspiraglory Overseas (opc) Private Limited

Devanahalli Int. Airport, Bangalore

0 - 6 months Experience in Customer Support / TeleCaller

45 Openings

Full Time

Job Highlights

Industry Type: Hospitality, Travel & Tourism

10th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Passenger Service Agent to join our team at Aspiraglory Overseas (opc) Private Limited. The role offers ₹18000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Passenger Service Agent job

Can freshers or experienced candidates apply for this Passenger Service Agent role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Passenger Service Agent role.
What is the salary and job type for this role?
Ans : The salary for this Passenger Service Agent job ranges between ₹18,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Passenger Service Agent job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Devanahalli Int. Airport, Bangalore.
How many openings are available for this position?
Ans : There are 45 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Passenger Service Agent job is open for both male and female candidates.
Where is this job located?
Ans : This Passenger Service Agent job is located in Devanahalli Int. Airport, Bangalore.
Why should you apply for this Passenger Service Agent job?
Ans : This Passenger Service Agent job offers a salary between ₹18,000-₹30,000 per month. This is a Full Time opportunity and has 45 openings available.