Passenger Service Agent

18,000 - 30,000 /month

Aspiraglory Overseas (opc) Private Limited

Devanahalli Int. Airport, Bangalore

0 - 6 months Experience in Customer Support / TeleCaller

Replies in 24hrs

45 Openings

Full Time

Job Highlights

Industry Type: Hospitality, Travel & Tourism

10th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Passenger Service Agent to join our team at Aspiraglory Overseas (opc) Private Limited. The role offers ₹18000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Passenger Service Agent job

What is the eligibility criteria to apply for this Passenger Service Agent job?
Ans: The candidate should be 10th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Passenger Service Agent job?
Ans: This Passenger Service Agent job will have 6 working days.
Are there any charges applicable while applying or joining this Passenger Service Agent job?
Ans: No, there is no fee applicable for applying this Passenger Service Agent job and during the employment with the company, i.e., Aspiraglory Overseas (opc) Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Passenger Service Agent role?
Ans: There is an immediate opening of 45 Passenger Service Agent at Aspiraglory Overseas (opc) Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Passenger Service Agent job?
Ans: This Passenger Service Agent job has Rotational Shift.