Overseas Education Counsellor

15,000 - 18,000 /month

Shine Training And Consultation Services

Ellisbridge, Ahmedabad

1 - 3 years Experience in Customer Support / TeleCaller

2 Openings

Part Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Education

Languages: Hindi, Gujarati

Graduate and above

Females Only

6 days working | Day Shift

Laptop/Desktop, PAN Card, Aadhar Card

Job Description

We are looking for a Overseas Education Counsellor to join our team at Shine Training And Consultation Services. The role offers ₹15,000 - ₹18,000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Overseas Education Counsellor job

What are the eligibility criteria for this Overseas Education Counsellor job?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience and skills like Computer Knowledge, Domestic Calling for this Overseas Education Counsellor job offered by Shine Training And Consultation Services in Ellisbridge, Ahmedabad.
What salary is offered for this Overseas Education Counsellor job?
Ans : The salary for this Overseas Education Counsellor job ranges between ₹15,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Overseas Education Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ellisbridge, Ahmedabad.
How many vacancies are there for this Overseas Education Counsellor job?
Ans : There are 2 vacancies for this Overseas Education Counsellor role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-3 years of experience are eligible to apply for this Overseas Education Counsellor role. Only female candidates are eligible.
What does the role of Overseas Education Counsellor involve?
Ans : As a Overseas Education Counsellor, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Overseas Education Counsellor position is Ellisbridge, Ahmedabad.
Who is the right fit for this Overseas Education Counsellor job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-3 years of experience is the right fit for this Overseas Education Counsellor job.
What makes this Overseas Education Counsellor job a good opportunity?
Ans : This Overseas Education Counsellor job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Part Time job and has 2 openings.