Operation Executive

15,000 - 25,000 /month

Elite Manpower And Training Academy Emta

Vijay Nagar, Scheme No 54, Indore

6 - 24 months Experience in Customer Support / TeleCaller

Replies in 24hrs

15 Openings

Full Time

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Operation Executive to join our team at Elite Manpower And Training Academy Emta. The role offers ₹15000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Operation Executive job

What is the eligibility criteria to apply for this Operation Executive job?
Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Indore.
How many working days are there for this Operation Executive job?
Ans: This Operation Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Operation Executive job?
Ans: No, there is no fee applicable for applying this Operation Executive job and during the employment with the company, i.e., Elite Manpower And Training Academy Emta.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Operation Executive role?
Ans: There is an immediate opening of 15 Operation Executive at Elite Manpower And Training Academy Emta
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Operation Executive job?
Ans: This Operation Executive job has Day Shift.

Other Details

Incentives

No. Of Working Days

Benefits

PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process, Excellent communication, negotiation, interpersonal skills, MS Office