Operation Executive

20,000 - 25,000 /month

Cloudshope Technologies Private Limited

H Block Sector-63 Noida, Noida

Freshers in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: B2B Sales

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Operations Executive to join our team at Cloudshope Technologies Private Limited. The role offers ₹20000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Telecom / ISP. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Operation Executive job

Can freshers or experienced candidates apply for this Operation Executive role?
Ans : Candidates who have a Graduate and above qualification can apply for this Operation Executive role.
What is the salary and job type for this role?
Ans : The salary for this Operation Executive job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Operation Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in H Block Sector-63 Noida, Noida.
How many vacancies are there for this Operation Executive job?
Ans : There are 2 vacancies for this Operation Executive role.
Is this job open for all genders?
Ans : Yes, this Operation Executive job is open for both male and female candidates.
What are the key responsibilities of this Operation Executive job?
Ans : As a Operation Executive, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Operation Executive position is H Block Sector-63 Noida, Noida.
Who is the right fit for this Operation Executive job?
Ans : A candidate having skills like Computer Knowledge is the right fit for this Operation Executive job.
What makes this Operation Executive job a good opportunity?
Ans : This Operation Executive job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 2 openings.