Office Executive

16,000 - 18,000 /month

Office Assist

IIT Society, Kanpur

0 - 6 months Experience in Customer Support / TeleCaller

99 Openings

Full Time

Job Highlights

Industry Type: Telecom / ISP

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Office Executive to join our team at Office Assist. The role offers ₹16000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to Telecom / ISP. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Office Executive job

Can freshers or experienced candidates apply for this Office Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Office Executive role.
What is the salary and job type for this role?
Ans : The salary for this Office Executive job ranges between ₹16,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Office Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in IIT Society, Kanpur.
How many vacancies are there for this Office Executive job?
Ans : There are 99 vacancies for this Office Executive role.
Is this job open for all genders?
Ans : Yes, this Office Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Office Executive position is IIT Society, Kanpur.
What makes this Office Executive job a good opportunity?
Ans : This Office Executive job is a good opportunity as it offers a salary between ₹16,000-₹18,000 per month. This is a Full Time job and has 99 openings.