We are looking for a Office Assistant to join our team at Shri Ram G Securities Private Limited. The role offers ₹15,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to Stock Market / Mutual Funds. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 6 months - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a week during the shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.
More about this Office Assistant job
What are the eligibility criteria for this Office Assistant job?
Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience and skills like Computer Knowledge, Domestic Calling for this Office Assistant job offered by Shri Ram G Securities Private Limited in Sector 90 Noida, Noida.
What salary is offered for this Office Assistant job?
Ans : The salary for this Office Assistant job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Office Assistant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 90 Noida, Noida.
How many vacancies are there for this Office Assistant job?
Ans : There is 1 vacancy for this Office Assistant role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-1 years of experience are eligible to apply for this Office Assistant role. Only female candidates are eligible.
What does the role of Office Assistant involve?
Ans : As a Office Assistant, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Office Assistant position is Sector 90 Noida, Noida.
Who is the right fit for this Office Assistant job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-1 years of experience is the right fit for this Office Assistant job.
What makes this Office Assistant job a good opportunity?
Ans : This Office Assistant job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 1 openings.