We are looking for a Office Admin to join our team at Tic Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹22000 - ₹25000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.
More about this Office Admin job
What is the eligibility criteria to apply for this Office Admin job?
Ans: The candidate should be All Education levels and above with 0 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹22000 - ₹25000 per month that depends on your interview. It's a Full Time job in Erode.
How many working days are there for this Office Admin job?
Ans: This Office Admin job will have 6 working days.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Office Admin role?
Ans: There is an immediate opening of 10 Office Admin at Tic Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.