Office Admin

12,500 - 18,500 /month

Anoud Tour & Travel

Sukhdev Vihar, Delhi

6 - 60 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Contract

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2C Sales

All Education levels

Females Only

6 days working | Day Shift

Job Description

We are looking for a Office Admin to join our team at Anoud Tour & Travel. The role offers ₹12500 - ₹18500 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Office Admin job

What skills and experience do you need for this Office Admin job?
Ans : To apply for this Office Admin job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-5 years of experience.
What salary is offered for this Office Admin job?
Ans : The salary for this Office Admin job ranges between ₹12,500-₹18,500 per month.
What shift and timings does this job follow?
Ans : This Office Admin job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sukhdev Vihar, Delhi.
How many vacancies are there for this Office Admin job?
Ans : There are 2 vacancies for this Office Admin role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 1-5 years of experience are eligible to apply for this Office Admin role. Only female candidates are eligible.
What does the role of Office Admin involve?
Ans : As a Office Admin, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Office Admin position is Sukhdev Vihar, Delhi.
Who is the right fit for this Office Admin job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-5 years of experience is the right fit for this Office Admin job.
What makes this Office Admin job a good opportunity?
Ans : This Office Admin job is a good opportunity as it offers a salary between ₹12,500-₹18,500 per month. This is a Full Time job and has 2 openings.