MNC Hindi Customer Care Executive BPO Telecalling Agents

12,000 - 15,000 /month

Moil Education

Sector 20 Gurgaon, Gurgaon

0 - 5 years Experience in Customer Support / TeleCaller

Replies in 24hrs

80 Openings

Full Time

Job Highlights

Languages: Hindi, Bengali

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a MNC Hindi Customer Care Executive BPO Telecalling Agents to join our team at Moil Education. The role offers ₹12000 - ₹15000 and involves managing customer calls, delivering outstanding customer service related to BPO Call Center. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this MNC Hindi Customer Care Executive BPO Telecalling Agents job

What is the eligibility criteria to apply for this MNC Hindi Customer Care Executive BPO Telecalling Agents job?
Ans: The candidate should be 12th Pass and above and above with 0 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Gurgaon.
How many working days are there for this MNC Hindi Customer Care Executive BPO Telecalling Agents job?
Ans: This MNC Hindi Customer Care Executive BPO Telecalling Agents job will have 6 working days.
Are there any charges applicable while applying or joining this MNC Hindi Customer Care Executive BPO Telecalling Agents job?
Ans: No, there is no fee applicable for applying this MNC Hindi Customer Care Executive BPO Telecalling Agents job and during the employment with the company, i.e., Moil Education.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this MNC Hindi Customer Care Executive BPO Telecalling Agents role?
Ans: There is an immediate opening of 80 MNC Hindi Customer Care Executive BPO Telecalling Agents at Moil Education
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this MNC Hindi Customer Care Executive BPO Telecalling Agents job?
Ans: This MNC Hindi Customer Care Executive BPO Telecalling Agents job has Day Shift.