Medical Representative

14,000 - 20,000 /month

Yash Pharmacy Labs

Indira Nagar, Lucknow

0 - 2 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Healthcare

All Education levels

All genders

5 days working | Day Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Medical Representative to join our team at Yash Pharmacy labs. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹14,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Medical Representative job

What skills and experience do you need for this Medical Representative job?
Ans : To apply for this Medical Representative job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹20,000 per month in this Medical Representative position.
What shift and timings does this job follow?
Ans : This Medical Representative job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Indira Nagar, Lucknow.
How many vacancies are there for this Medical Representative job?
Ans : There are 25 vacancies for this Medical Representative role.
Is this job open for all genders?
Ans : Yes, this Medical Representative job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Medical Representative, you will work on skills like Domestic Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Medical Representative position is Indira Nagar, Lucknow.
Who is the right fit for this Medical Representative job?
Ans : A candidate having skills like Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-2 years of experience is the right fit for this Medical Representative job.
What makes this Medical Representative job a good opportunity?
Ans : This Medical Representative job is a good opportunity as it offers a salary between ₹14,000-₹20,000 per month. This is a Full Time job and has 25 openings.