Customer Support Media Sales Executive

20,000 - 35,000 /month

Red Spice Advertising

Nandanam, Chennai

3 - 6+ years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

All Education levels

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Media Sales Executive to join our team at Red Spice Advertising. The role offers ₹ 20,000 - ₹ 35,000 and involves managing customer calls, delivering outstanding customer service related to media advertising. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 3 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6+ years Experience.

More about this Customer Support Media Sales Executive job

What qualifications and experience are required for this Customer Support Media Sales Executive position?
Ans : Candidates should have All Education levels with 3-7 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Media Sales Executive job ranges between ₹20,000-₹35,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Media Sales Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nandanam, Chennai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 3-7 years of experience can apply for this Customer Support Media Sales Executive job. Only female candidates can apply.
What are the key responsibilities of this Customer Support Media Sales Executive job?
Ans : As a Customer Support Media Sales Executive, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Media Sales Executive job is located in Nandanam, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 3-7 years of experience is ideal for this Customer Support Media Sales Executive job.
Why should you apply for this Customer Support Media Sales Executive job?
Ans : This Customer Support Media Sales Executive job offers a salary between ₹20,000-₹35,000 per month. This is a Full Time opportunity and has 2 openings available.