Marketing Representative

14,000 - 18,000 /month

Phoenix India

Vibhuti Khand, Lucknow

6 - 24 months Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Education

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Marketing Representative to join our team . The role offers ₹14000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Marketing Representative job

What is the eligibility criteria to apply for this Marketing Representative job?
Ans: The candidate should be All Education levels and above with 6 months - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14000 - ₹18000 per month that depends on your interview. It's a Full Time job in Lucknow.
How many working days are there for this Marketing Representative job?
Ans: This Marketing Representative job will have 6 working days.
Are there any charges applicable while applying or joining this Marketing Representative job?
Ans: No, there is no fee applicable for applying this Marketing Representative job and during the employment with the company, i.e., Phoenix India.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Marketing Representative role?
Ans: There is an immediate opening of 20 Marketing Representative at Phoenix India
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Marketing Representative job?
Ans: This Marketing Representative job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

Salary

₹ 14000 - ₹ 18000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Rajkumar

Interview Address

Vibhuti Khand, Lucknow

Posted 10+ days ago

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Job Hai > Jobs in Lucknow > Customer Support / TeleCaller Jobs in Lucknow > Marketing Representative