Management Trainee

25,000 - 40,000 /month

Muthoot Finance

Basavangudi, Bangalore

6 - 12 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Languages: Kannada

Graduate and above

All genders

6 days working | Flexible Shift

Aadhar Card

Job Description

We are looking for a Management Trainee to join our team at Muthoot Finance. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BFSI. The role offers ₹25000 - ₹40000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Management Trainee job

What qualifications and experience are required for this Management Trainee position?
Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Management Trainee job ranges between ₹25,000-₹40,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Management Trainee job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Basavangudi, Bangalore.
How many vacancies are there for this Management Trainee job?
Ans : There are 50 vacancies for this Management Trainee role.
Is this job open for all genders?
Ans : Yes, this Management Trainee job is open for both male and female candidates.
What are the key responsibilities of this Management Trainee job?
Ans : As a Management Trainee, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Management Trainee position is Basavangudi, Bangalore.
Who is the right fit for this Management Trainee job?
Ans : A candidate having skills like Computer Knowledge with 1-1 years of experience is the right fit for this Management Trainee job.
What makes this Management Trainee job a good opportunity?
Ans : This Management Trainee job is a good opportunity as it offers a salary between ₹25,000-₹40,000 per month. This is a Full Time job and has 50 openings.