We are looking for a lobby Assistant to join our team at Supreme Facility Management Limited. The role offers ₹14,000 - ₹14,000 and involves managing customer calls, delivering outstanding customer service related to Logistics. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 10th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.
More about this Lobby Assistant job
Can freshers or experienced candidates apply for this Lobby Assistant role?
Ans : Candidates who have a 10th Pass and above qualification with 0-7 years of experience can apply for this Lobby Assistant role.
How much can you earn in this position?
Ans : The salary is ₹14,000 per month for this Full Time role.
What shift and timings does this job follow?
Ans : This Lobby Assistant job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Airforce2 Road, Jamnagar.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Lobby Assistant job is open for both male and female candidates.
Where is this job located?
Ans : This Lobby Assistant job is located in Airforce2 Road, Jamnagar.
Why should you apply for this Lobby Assistant job?
Ans : This Lobby Assistant job offers a salary of ₹14,000 per month. This is a Full Time opportunity and has 50 opening available.