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Customer Support Loan Sales

salary 12,000 - 86,000 /month*
company-logo
job companyFalcon Credit
job location RDC, Ghaziabad
incentive₹70,000 incentives included
job experience6 - 24 months Experience in Customer Support / TeleCaller
2 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Languages: Hindi
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Loan executive to join our team at Falcon Credit. The role offers ₹12,000 - ₹86,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 6 months - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Loan Sales job

  1. What qualifications and experience are required for this Customer Support Loan Sales position?
    Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Loan Sales job ranges between ₹12,000-₹86,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Loan Sales job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in RDC, Ghaziabad.
  5. How many vacancies are there for this Customer Support Loan Sales job?
    Ans : There are 2 vacancies for this Customer Support Loan Sales role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 1-2 years of experience are eligible to apply for this Customer Support Loan Sales role. Only female candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Loan Sales position is RDC, Ghaziabad.
  8. What makes this Customer Support Loan Sales job a good opportunity?
    Ans : This Customer Support Loan Sales job is a good opportunity as it offers a salary between ₹12,000-₹86,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 86000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Harsh Arya

Interview Address

6th Floor, RDC Raj Nagar, Ghaziabad Uttar Pradesh, RDC, Ghaziabad
Posted 2 days ago
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