We are looking for a Loan Counselor to join our team at Square Ring Enterprises Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹12,000 - ₹25,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Loan Counsellor job
Can freshers or experienced candidates apply for this Loan Counsellor role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Loan Counsellor role.
What salary is offered for this Loan Counsellor job?
Ans : The salary for this Loan Counsellor job ranges between ₹12,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Loan Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Shakarpur, Delhi.
How many vacancies are there for this Loan Counsellor job?
Ans : There are 50 vacancies for this Loan Counsellor role.
Is this job open for all genders?
Ans : Yes, this Loan Counsellor job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Loan Counsellor position is Shakarpur, Delhi.
What makes this Loan Counsellor job a good opportunity?
Ans : This Loan Counsellor job is a good opportunity as it offers a salary between ₹12,000-₹25,000 per month. This is a Full Time job and has 50 openings.