Lead generation

15,000 - 22,000 /month

Eos Globe

OMR, Chennai

0 - 1 years Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Tamil, Kannada

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Lead generation to join our team at EOS GLOBE. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15,000 - ₹22,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Any Graduate and 0 - 1 to 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Candidate Regional Language Requirement

Tamil: V4 proficiency (Mandatory)
Kannada: V3 proficiency or above
Malayalam: V3 proficiency or above

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Lead generation job

What skills and experience do you need for this Lead generation job?
Ans : To apply for this Lead generation job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
What salary is offered for this Lead generation job?
Ans : The salary for this Lead generation job ranges between ₹15,000-₹22,000 per month.
What shift and timings does this job follow?
Ans : This Lead generation job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in OMR, Chennai.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Lead generation job is open for both male and female candidates.
What does the role of Lead generation involve?
Ans : As a Lead generation, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Lead generation job is located in OMR, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience is ideal for this Lead generation job.
Why should you apply for this Lead generation job?
Ans : This Lead generation job offers a salary between ₹15,000-₹22,000 per month. This is a Full Time opportunity and has 99 openings available.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

Salary

₹ 15000 - ₹ 22000

Regional Languages

Tamil, Kannada

English Proficiency

Yes

Contact Person

Bhumika V

Interview Address

Eureka outsourcing solutions,Ratha tek tower, 2nd floor, Rajiv Gandhi IT way, Thuraipakkam, Chennai - 97( opposite to Geetham resturant), OMR, Chennai

Posted 4 days ago