Lead Coordinator

10,000 - 15,000 /month

Ideal Contrivance

Jubilee Baug, Vadodara

0 - 2 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: B2B Sales

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Lead Coordinator to join our team at Jubilee Baug Vadodara. The role offers ₹10,000 - ₹15,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Lead Coordinator job

Can freshers or experienced candidates apply for this Lead Coordinator role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Lead Coordinator role.
What salary is offered for this Lead Coordinator job?
Ans : The salary for this Lead Coordinator job ranges between ₹10,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Lead Coordinator job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Jubilee Baug, Vadodara.
How many vacancies are there for this Lead Coordinator job?
Ans : There are 5 vacancies for this Lead Coordinator role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-2 years of experience are eligible to apply for this Lead Coordinator role. Only female candidates are eligible.
What does the role of Lead Coordinator involve?
Ans : As a Lead Coordinator, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Lead Coordinator position is Jubilee Baug, Vadodara.
Who is the right fit for this Lead Coordinator job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-2 years of experience is the right fit for this Lead Coordinator job.
What makes this Lead Coordinator job a good opportunity?
Ans : This Lead Coordinator job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 5 openings.