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Customer Support KYC Field Executive

salary 13,000 - 25,000 /month
company-logo
job companySolventek Private Limited
job location Sector 10 Rohini, Delhi
job experienceFreshers in Customer Support / TeleCaller
1 Opening
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 5 days working | Day Shift

Job Description

We are looking for a KYC Field Executive to join our team at Solventek Private Limited. The role offers ₹ 13,000 - ₹ 25,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support KYC Field Executive job

  1. Can freshers or experienced candidates apply for this Customer Support KYC Field Executive role?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support KYC Field Executive role.
  2. What salary is offered for this Customer Support KYC Field Executive job?
    Ans : The salary for this Customer Support KYC Field Executive job ranges between ₹13,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support KYC Field Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 10 Rohini, Delhi.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support KYC Field Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support KYC Field Executive job is located in Sector 10 Rohini, Delhi.
  8. Why should you apply for this Customer Support KYC Field Executive job?
    Ans : This Customer Support KYC Field Executive job offers a salary between ₹13,000-₹25,000 per month. This is a Full Time opportunity and has 1 openings available.
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Other Details

Incentives

No

No. Of Working Days

5

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 25000

Contact Person

Pawan
Posted 11 hours ago
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