KYC Field Executive

15,000 - 20,000 /month

Manipal Business Solution

Belan Bazar, Munger

0 - 6 months Experience in Customer Support / TeleCaller

Replies in 24hrs

2 Openings

Full Time

Contract

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi

12th Pass and above

Males Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Insurance

Bike, Internet Connection, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a KYC Field Executive to join our team at Manipal Business Solution. The role offers ₹15000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this KYC Field Executive job

Can freshers or experienced candidates apply for this KYC Field Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this KYC Field Executive role.
What salary is offered for this KYC Field Executive job?
Ans : The salary for this KYC Field Executive job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This KYC Field Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Belan Bazar, Munger.
How many vacancies are there for this KYC Field Executive job?
Ans : There are 2 vacancies for this KYC Field Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this KYC Field Executive role. Only male candidates are eligible.
What does the role of KYC Field Executive involve?
Ans : As a KYC Field Executive, your work will involve skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this KYC Field Executive position is Belan Bazar, Munger.
Who is the right fit for this KYC Field Executive job?
Ans : A candidate having skills like Non-voice/Chat Process with 0-1 years of experience is the right fit for this KYC Field Executive job.
What makes this KYC Field Executive job a good opportunity?
Ans : This KYC Field Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 2 openings.