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Customer Support KYC Field Executive

salary 10,000 - 20,000 /month
company-logo
job companyEasy Source Hr Solutions Private Limited
job location Field job
job location Karol Bagh, Delhi
job experience0 - 6 months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Job Highlights

qualification
All Education levels
gender
Males Only
jobShift
6 days working | Flexible Shift
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Job Description

We are looking for a KYC Field Executive to join our team at Easy Source Hr Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to field work. The role offers ₹10,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support KYC Field Executive job

  1. Can freshers or experienced candidates apply for this Customer Support KYC Field Executive role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support KYC Field Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support KYC Field Executive job ranges between ₹10,000-₹20,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support KYC Field Executive job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Karol Bagh, Delhi.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support KYC Field Executive job. Only male candidates can apply.
  7. Where is this job located?
    Ans : This Customer Support KYC Field Executive job is located in Karol Bagh, Delhi.
  8. Why should you apply for this Customer Support KYC Field Executive job?
    Ans : This Customer Support KYC Field Executive job offers a salary between ₹10,000-₹20,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Flexible

Contract Job

No

Salary

₹ 10000 - ₹ 20000

Contact Person

Mousumi Mollick

Interview Address

Delhi, Rajendra Place, Delhi
Posted 21 hours ago

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Job Hai > Jobs in Delhi > Customer Support / TeleCaller Jobs in Delhi > KYC Field Executive