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Customer Support KYC Field Executive

salary 15,000 - 20,000 /month
company-logo
job companyDelhi Jal Board
job location Field job
job location Rajiv Chowk, Delhi
job experience0 - 1 years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time
contract Contract

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2C Sales
qualification
Post Graduate and above
gender
All genders
jobShift
6 days working | Flexible Shift
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Job Description

We are looking for a KYC Field Executive to join our team at Delhi Jal Board. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹15,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Post Graduate and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support KYC Field Executive job

  1. What skills and experience do you need for this Customer Support KYC Field Executive job?
    Ans : To apply for this Customer Support KYC Field Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
  2. What salary is offered for this Customer Support KYC Field Executive job?
    Ans : The salary for this Customer Support KYC Field Executive job ranges between ₹15,000-₹20,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support KYC Field Executive job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Rajiv Chowk, Delhi.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support KYC Field Executive job is open for both male and female candidates.
  7. What does the role of Customer Support KYC Field Executive involve?
    Ans : As a Customer Support KYC Field Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support KYC Field Executive job is located in Rajiv Chowk, Delhi.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Customer Support KYC Field Executive job.
  10. Why should you apply for this Customer Support KYC Field Executive job?
    Ans : This Customer Support KYC Field Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, International Calling, Non-voice/Chat Process, Query Resolution, Computer Knowledge

Shift

Flexible

Contract Job

Yes

Salary

₹ 15000 - ₹ 20000

Contact Person

Priti Singh

Interview Address

Rajiv Chowk , Delhi, Rajiv Chowk, Delhi
Posted 6 hours ago

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Job Hai > Jobs in Delhi > Customer Support / TeleCaller Jobs in Delhi > KYC Field Executive