Key Relationship Manager

18,452 - 26,354 /month

Lorven Technologies Private Limited

Harrington Road, Chennai

0 - 2 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Day Shift

Job Description

A Key Relationship Manager is responsible for building, maintaining, and enhancing long-term partnerships with high-value clients, acting as the main point of contact to drive client satisfaction and business growth.. This strategic role combines client management, problem-solving, business development, and collaboration with internal teams.Core Responsibilities

Develop and nurture strong relationships with key clients through regular communication and support.
Oversee client portfolio management, ensuring satisfaction and value delivery.
Serve as a liaison between clients and internal teams to coordinate high-quality service.
Identify growth opportunities (cross-sell and upsell) aligned with client needs rather than sales quotas.
Monitor and analyze client performance metrics and provide actionable insights.
Quickly resolve client issues while fostering loyalty.
Stay updated on market trends and competitor activity to strategize client engagement.
Manage account reporting and CRM updates for all interactions and feedback.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Key Relationship Manager job

What is the eligibility criteria to apply for this Key Relationship Manager job?
Ans: The candidate should be All Education levels and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹26000 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Key Relationship Manager job?
Ans: This Key Relationship Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Key Relationship Manager job?
Ans: No, there is no fee applicable for applying this Key Relationship Manager job and during the employment with the company, i.e., Lorven Technologies Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Key Relationship Manager role?
Ans: There is an immediate opening of 25 Key Relationship Manager at Lorven Technologies Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Key Relationship Manager job?
Ans: This Key Relationship Manager job has Day Shift.