Key Relationship Manager

15,000 - 18,000 /month

Keyah Hospitality

Sector 70 Noida, Noida

Freshers in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: BPO

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Meal

Job Description

We are looking for a Key Relationship Manager to join our team at Keyah Hospitality. The role offers ₹ 15,000 - ₹ 18,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Key Relationship Manager job

What is the eligibility criteria to apply for this Key Relationship Manager job?
Ans: The candidate should be Graduate and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Noida.
How many working days are there for this Key Relationship Manager job?
Ans: This Key Relationship Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Key Relationship Manager job?
Ans: No, there is no fee applicable for applying this Key Relationship Manager job and during the employment with the company, i.e., Keyah Hospitality.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Key Relationship Manager role?
Ans: There is an immediate opening of 1 Key Relationship Manager at Keyah Hospitality
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Key Relationship Manager job?
Ans: This Key Relationship Manager job has Day Shift.

Other Details

Incentives

No. Of Working Days

Benefits

Meal

Skills Required

Computer Knowledge

Shift

Day

Contract Job

Salary

₹ 15000 - ₹ 18000

Contact Person

Mayank Gupta

Interview Address

H 39, Sector 70, Noida

Posted 15 hours ago

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Job Hai > Jobs in Noida > Customer Support / TeleCaller Jobs in Noida > Key Relationship Manager