Key Account Manager

Job Summary:
The Key Account Manager will be responsible for developing and maintaining strong relationships with key clients, ensuring customer satisfaction, driving account growth, and achieving business objectives. This role requires excellent communication, problem-solving, and negotiation skills to effectively manage accounts and deliver long-term value to both clients and the organization.

Key Responsibilities:

• Manage and grow relationships with key accounts to achieve sales and revenue targets.

• Act as the primary point of contact for assigned clients, addressing queries and resolving issues as soon as possible.

• Understand client requirements, business goals, and challenges to provide tailored solutions.

• Prepare and deliver account performance reports, presentations, and business reviews.

• Identify new opportunities within existing accounts to upsell or cross-sell services/products.

• Coordinate with internal teams (sales, operations, finance, logistics) to ensure smooth service delivery.

• Negotiate contracts, pricing, and terms with clients in line with company policies.

• Monitor market trends, competitor activities, and provide feedback to management.

• Maintain accurate records of account activities in CRM systems.

Qualifications & Skills:

• Bachelor’s degree in Business Administration, Marketing, or a related field (MBA preferred).

• Proven experience (3–6 years) in Key Account Management, Sales, or Client Relationship roles.

• Strong understanding of industry – Logistics.

• Excellent communication, presentation, and interpersonal skills.

• Ability to handle multiple accounts and work under pressure.

• Strong negotiation and problem-solving abilities.

• Proficiency in MS Office and CRM software.

Key Competencies:

• Customer focus

• Relationship building

• Strategic thinking

• Result orientation

• Team collaboration

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Key Account Manager job

1. What is the eligibility criteria to apply for this Key Account Manager job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Ghaziabad.
3. How many working days are there for this Key Account Manager job?
   Ans: This Key Account Manager job will have 6 working days.
4. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
5. How many openings are there for this Key Account Manager role?
   Ans: There is an immediate opening of 2 Key Account Manager at TRUSTUS LOGISTICS PRIVATE LIMITED
6. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
7. What are the timings of this Key Account Manager job?
   Ans: This Key Account Manager job has Day Shift.