Key Account Manager

15,000 - 20,000 /month

Suryashakti Solutions Private Limited

Vaishali Nagar, Jaipur

1 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Key Account Manager to join our team at Suryashakti Solutions Private Limited. The role offers ₹15000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to SOLAR. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Key Account Manager job

What qualifications and experience are required for this Key Account Manager position?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Key Account Manager job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Key Account Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vaishali Nagar, Jaipur.
How many vacancies are there for this Key Account Manager job?
Ans : There is 1 vacancy for this Key Account Manager role.
Is this job open for all genders?
Ans : Yes, this Key Account Manager job is open for both male and female candidates.
What are the key responsibilities of this Key Account Manager job?
Ans : As a Key Account Manager, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Key Account Manager position is Vaishali Nagar, Jaipur.
Who is the right fit for this Key Account Manager job?
Ans : A candidate having skills like Computer Knowledge with 1-3 years of experience is the right fit for this Key Account Manager job.
What makes this Key Account Manager job a good opportunity?
Ans : This Key Account Manager job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 1 openings.