Key Account Manager

We are looking for an enthusiastic and dedicated Key Account Manager to become a valuable part of our team for SUHAARTHA PRIVATE LIMITED based in Bangalore, located at Ulsoor. The role offers ₹25000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

  Skills:

  • Good Communication & Interpersonal Skills.

  • Good negotiation and objection handling abilities.

  • Understanding of e-commerce platforms and products.

  • Good at thought process and sales knowledge

  • Candidate should be good at calculations.

  • Candidate should know how to calculate Percentage, Average, and Profit/Loss

Job Requirements:

We are seeking candidates with 0 - 2 years of experience in customer service or telecalling, who are proficient in Hindi. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A Post Graduate is required, and candidates must be open to working 6 days working during the Rotational shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Key Account Manager job

1. What is the eligibility criteria to apply for this Key Account Manager job?
   Ans: The candidate should be Post Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Key Account Manager job?
   Ans: This Key Account Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Key Account Manager job?
   Ans: No, there is no fee applicable for applying this Key Account Manager job and during the employment with the company, i.e., SUHAARTHA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Key Account Manager role?
   Ans: There is an immediate opening of 99 Key Account Manager at SUHAARTHA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Key Account Manager job?
   Ans: This Key Account Manager job has Rotational Shift.