Key Account Manager

20,000 - 30,000 /month

Startek

Shivaji Nagar, Central Bangalore, Bangalore

0 - 5 years Experience in Customer Support / TeleCaller

3 Openings

Full Time

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Rotational Shift

Job Description

We are looking for a Key account manager to join our team Startek. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Industry. The role offers In Hand Salary and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Minimum Qualification and Experience Range. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a Working Days week during the Shift Type shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Key Account Manager job

Can freshers or experienced candidates apply for this Key Account Manager role?
Ans : Candidates who have a Graduate and above qualification with 0-5 years of experience can apply for this Key Account Manager role.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹30,000 per month in this Key Account Manager position.
What shift and timings does this job follow?
Ans : This Key Account Manager job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Shivaji Nagar, Central Bangalore, Bangalore.
How many vacancies are there for this Key Account Manager job?
Ans : There are 3 vacancies for this Key Account Manager role.
Is this job open for all genders?
Ans : Yes, this Key Account Manager job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Key Account Manager position is Shivaji Nagar, Central Bangalore, Bangalore.
What makes this Key Account Manager job a good opportunity?
Ans : This Key Account Manager job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 3 openings.